Our Policies

The

Waitlist

If you’re excited about buying one of our adorable puppies, send us a deposit to get on a waiting list—and get on the list as soon as you can! Doing so will increase your chances of getting the puppy you want. Once we receive your deposit, we’ll admit you to our Facebook waiting list group, which group contains updates on all our current and upcoming litters. Besides sending updates on Facebook, we’ll even go a step further and email and/or text you personally once we have puppies available that match your puppy criteria. So, check out our UPCOMING LITTERS and get on that waiting list now!

The

Deposit

We are accepting deposits for our future puppies at this time. Deposits are $300 and go toward the final purchase price of your puppy. Though non-refundable, these deposits can transfer to any future available litter, if you choose to forgo your original spot in line. Granted, if you’re on the waiting list for a puppy with a specific gender, color, or coat type, we recognize that our waitlisted litter might not produce that specific-looking puppy. We certainly do our best to make an educated guess about the gender and coloring of the puppies we’re expecting, but Mother Nature has the final say. Consequently, we can’t guarantee your dream puppy be born in a specific litter; but we can guarantee you’ll get a healthy and happy puppy. That being said, you are more than welcome to skip any available litter and wait for your perfect, dream puppy without losing (as mentioned previously) your spot in line. ​

Please fill out a PUPPY APPLICATION if you are interested in joining our waiting list!

Puppy

Selection

If you’re in our Facebook waiting-list group, we’ll send you updates via the group page when a litter is born. After the puppies are born, we’ll email and/or text you individually about the puppies that match your criteria. Please let us know within 24 hours of receiving our message whether you’re interested in selecting from the newborn litter.

Once the puppies are 3–4 weeks old, we’ll start offering them to those of you on our waiting list in order from first to last. If you’ve informed us that you’re set on a specific color and/or gender, we’ll offer you only those puppies that meet said criteria. If our available litters don’t have the specific puppy you’re looking for or if the timing isn’t quite right for you, don’t worry—you won’t lose your spot in line. The next time a litter is born, we’ll contact you according to the same order you were waitlisted in previously.

At about 4 weeks old, we’ll start sending you weekly photo or video updates of your puppy  so you can watch it grow (and so you can be certain you’re really buying the puppy you want). We send photos and videos instead of having in-person visits and selections so we can be sure to keep our puppies safe. Furthermore, though we do send pictures of puppies, we don’t take requests for photos or videos of puppies; rather, we share pictures when we have the pictures ready for you. So, join our Facebook group and enjoy photos of adorable puppies—adorable puppies that will become your new best friends.

Final

Payments

For families on our waiting lists, the final payment for your selected puppy will be due one week before your puppy’s pick-up date. If, for any reason, we haven’t received your final payment by this time, your chosen puppy and spot in line will be forfeited. Your puppy will be considered yours only when your deposit and final payment are received. If you’ll be having your puppy delivered to you, the shipping fees will be due at the same time as your final puppy-payment. Final dues may be paid via cash, Venmo, or Zelle. 

About

Refunds

Deposits are nonrefundable. Therefore, please place a deposit only if you’re certain you’ll be ready for a new puppy in the next 6–18 months. Once we hand the puppy over to your care, you’ll have three days to take said puppy to a vet for a physical examination. If, at that time, the puppy is diagnosed with any life-threatening diseases (diseases that the puppy caught or developed while in our care), then and only then the puppy can be returned for a full refund. Shipping fees, however, will not be refunded (if applicable).

About

Delivery

We can hand-deliver your puppy to an airport near you! Your puppy will fly from our base location to your location’s nearest airport as a carry-on; our flight nanny will accompany your furry friend, both in the comfort and protection of the airplane cabin. Hand-delivery to the continental United States starts at $500 (depending on location). This will include your puppy’s care package, vet check, flight, and transportation to the airport. Or, if preferred, you’re welcome to personally pick up your puppy and take him or her home as a carry-on. Local families and those who wish to drive to pick up their puppy are welcome on scheduled puppy pick-up dates.

Health

Guarantee

Each puppy we sell comes with a one-year health guarantee. By that, we mean that we guarantee your puppy be free from any life-threatening congenital defects; if such a defect is found within the first year after purchase, we’ll replace your puppy free of charge.

*Certain guidelines must be met in order to qualify for our guarantee. Please request a contract if you’re interested in learning more about refund guidelines.*

Claws &

Dockings

The dewclaw is a small digit on an animal’s foot that generally grows higher up the leg than the animal’s other digits or claws. 

Dewclaws can have a bone that connects the claw to the animal’s wrist. Therefore, when attached dewclaws are removed, the feeling is similar to that of a human having a finger removed. This dewclaw helps dogs maneuver while running, helps them climb, and helps them grip objects (such as bones).This claw is not a dead appendage, but rather (as mentioned previously) is connected to other tendons in the wrist. Therefore, removing attached dewclaws is both painful to the dog and damaging to the dog’s tendons (in fact, removing a dog’s attached dewclaw increases that dog’s chances of arthritis).

Removing dewclaws, docking tails, and cropping ears are all outlawed in Europe and many other countries. In fact, the United States is one of the few countries that still allows these procedures to be done purely for aesthetic appeal. Because we’ve seen how dogs benefit from keeping their attached dewclaws, and because we’ve seen how other countries protect their dogs’ appendages, we’ve decided to implement this new policy: dewclaws will not be removed. In congruence with this policy, we don’t offer tail docking on any of our doodle puppies. (This includes all Aussiedoodle tails which will also be left natural unlike the standard dock of the Australian Shepherd breed.)

About

Boarding

We make every attempt to be as accommodating as possible. Therefore, if needed, we’re willing to keep your puppy for up to two weeks beyond the normal pick-up date (simply let us know in advance that you’ll need a new pick-up date). We charge a $20 per day boarding fee for every day the puppies remain at our location after the original puppy pick-up date has passed. This fee covers the cost of food, the cost of any further supplies needed, and the time spent caring for and socializing with your puppy.

About

Returns

Occasionally, circumstances change or a puppy doesn’t work out in his or her new home. In these or other similar situations, we’re more than happy to take the puppy or adult dog back until a new home can be found. We don’t, however, offer refunds past the three-day mark of when said puppy originally left our care. Exchanging a genetically defected puppy for a different puppy (as described in the section titled Health Guarantee) may occur only within our one-year guarantee window.

Breeding

Rights

Each of our puppies will be sold on a strict spay/neuter contract. As part of the contract, you must provide proof of spaying or neutering your puppy before her or his first birthday. Breeding rights are not available to those who purchase our puppies.

See Our Upcoming Doodle Litters

We have several scheduled doodle litters available throughout the year.

Make Your Family Whole

Your perfect little family member could be in one of our current or upcoming doodle litters.